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EXCHANGE POLICY

Frederika Milano applies the following return policy : 

• You have a 14 business days, upon receipt of your order, to return your article(s).

No exchange will be done after that period. 

• Items purchased during sales are non-refundable, but can be exchanged. 

• Custom items are neither exchangeable or reimbursable.  

 

• All returned items have to be in due form (tag, packaging) & articles must not have been worn, altered, spoiled, or broken. This includes, but is not restricted to: body odors, perfume, detergent & smoking odors, alcohol and/or any kind of stains, altered stitches, etc.) 

• Returned articles must be sent back in their original packages (box, tag, silk paper & everything included in the shipment package.)

• Shipping fees for exchanges are not included.

• Original shipping costs are non-refundable.

• All returned items will be checked thoroughly. Allow a period of 2-5 business days upon receipt for us to go through the whole verification process. 

• Once the article has been verified, and the return process approved, a refund will be done using the form of payment initially used. Allow 1-3 business days for the refund to take effect.