Frederika Milano applies the following return policy :
• You have a 14 business days, upon receipt of your order, to return your article(s).
No exchange will be done after that period.
• Items purchased during sales are non-refundable, but can be exchanged.
• Custom items are neither exchangeable or reimbursable.
• All returned items have to be in due form (tag, packaging) & articles must not have been worn, altered, spoiled, or broken. This includes, but is not restricted to: body odors, perfume, detergent & smoking odors, alcohol and/or any kind of stains, altered stitches, etc.)
• Returned articles must be sent back in their original packages (box, tag, silk paper & everything included in the shipment package.)
• Shipping fees for exchanges are not included.
• Original shipping costs are non-refundable.
• All returned items will be checked thoroughly. Allow a period of 2-5 business days upon receipt for us to go through the whole verification process.
• Once the article has been verified, and the return process approved, a refund will be done using the form of payment initially used. Allow 1-3 business days for the refund to take effect.